AVI Lancaster
Terms & Conditions
Avi Lancaster Logistics Company Terms and Conditions
Effective Date: [11/06/2024]
1. Introduction
Welcome to Avi Lancaster Logistics Company (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our logistics services (“Services”). By using our Services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Services.
2. Services
2.1. Scope of Services: We provide a range of logistics services including but not limited to transportation, warehousing, and distribution.
2.2. Service Agreement: Specific terms of the services provided will be outlined in a separate Service Agreement between the Company and the client (“Client”). In the event of any conflict between these Terms and the Service Agreement, the Service Agreement shall prevail.
3. Client Responsibilities
3.1. Accurate Information: The Client must provide accurate and complete information necessary for the Company to perform the Services.
3.2. Compliance: The Client must comply with all applicable laws and regulations related to the Services.
3.3. Payments: The Client agrees to pay all fees and charges for the Services as outlined in the Service Agreement or invoice provided by the Company.
4. Payment Terms
4.1. Billing: Invoices will be issued according to the schedule specified in the Service Agreement.
4.2. Payment Due Date: Payments must be completed by the Client within 24 hours of the issuance of the initial invoice to accept the Service.
4.3. Late Payments: If the payment is not completed within the specified 24-hour period, the Company reserves the right to withhold or cancel the Services.
5. Refund Policy
5.1. Full Refund: If the Client cancels the Service at least 7 days before the scheduled start date, a full refund will be issued.
5.2. Partial Refund: If the Client cancels the Service between 3 to 7 days before the scheduled start date, up to 50% of the payment will be refunded.
5.3. No Refund: No refund will be issued if the Client cancels the Service within the last 24 hours before the scheduled start date.
6. Liability and Insurance
6.1. imitation of Liability: The Company’s liability for any claims arising out of or related to the Services is limited to the amount paid by the Client for the specific Services in question.
6.2. Insurance: The Company maintains insurance coverage as required by law. Additional insurance can be provided upon request and at an additional cost to the Client.
7. Quotes and Additional Charges
7.1. Quotes: Our quotes are based on the information provided by the Client at the time of the request.
7.2. Additional Charges:
– If there are any additional items or if disassembling/assembling services are required that were not initially disclosed, our drivers may charge extra for these services.
– You might also have to pay extra for additional floors not mentioned in the initial quote.
The Client will be informed of any additional charges prior to the completion of the Service.
8. Indemnification
The Client agrees to indemnify, defend, and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with the Client’s use of the Services.
9. Confidentiality
9.1. Confidential Information: Both parties agree to maintain the confidentiality of any non-public, proprietary information disclosed during the course of the Services.
9.2. Non-Disclosure: Neither party shall disclose the other party’s confidential information to any third party without prior written consent, except as required by law.
10. Termination
10.1. Termination for Convenience: Either party may terminate the Services by providing atleast 7days written notice to the other party. Please check the refund policy for refund conditions.
10.2. Termination for Cause: Either party may terminate the Services immediately if the other party breaches any material term of these Terms and fails to cure such breach within
10 days of receipt of notice from the non-breaching party.
11. Governing Law and Dispute Resolution
11.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of United Kingdom, without regard to its conflict of laws principles.
11.2. Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation, and if still unresolved, to binding arbitration in accordance with the rules of the American Arbitration Association.
12. Miscellaneous
12.1. Amendments: The Company reserves the right to amend these Terms at any time. Any amendments will be effective upon posting on the Company’s website or upon notifying the Client.
12.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12.3. Entire Agreement: These Terms, together with any Service Agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings, whether written or oral.
For any questions or concerns regarding these Terms, please contact us at:
Avi Lancaster Logistics Company
Combermere Road Heysham, Lancaster-LA3 2SU